Royale Chulan Penang
8.3Rating
ExcellentRated by Guests
8,022Reviews
What to expect
Pros
- 😊Friendly and attentive staff
- 🏊Clean swimming pool and gym facilities
- 🍳Delicious and varied breakfast options
- 🧳Strategic location for exploring tourist destinations
- 🏰Historical building with a charming facade
- 🍹Free flow of welcome drinks
- 🛏️Spacious and comfortable rooms
- 🧴Loved the toiletries provided
- 🌟Good value for the money
- 🥇Excellent service from the hotel staff
Cons
- 🚫Poor soundproofing, noisy environment
- 🚭No alcohol policy due to seeking halal certification
- 🚿Maintenance issues in washrooms and rooms
- 🍽️Unpleasant experience at the hotel cafe
- 🗑️Housekeeping issues, cleanliness concerns
- 🛎️Front desk service lacking friendliness and professionalism
- 💤Issues with bed quality and comfort
- 🐜Hygiene concerns like ants and cleanliness problems in rooms
- 🛠️Maintenance and refurbishment required in rooms
- 🙅Disappointing customer service experiences
What this place has to offer
Things to do and ways to relaxFitness center
Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Chinese [Mandarin], Malay
Ideally located in the prime touristic area of Georgetown, The Royale Bintang Penang Hotel promises a relaxing and wonderful visit. The hotel offers guests a range of services and amenities designed to provide comfort and convenience. 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, wheelchair accessible are just some of the facilities on offer. Comfortable guestrooms ensure a good night's sleep with some rooms featuring facilities such as television LCD/plasma screen, linens, mirror, slippers, towels. Enjoy the hotel's recreational facilities, including fitness center, sauna, outdoor pool, spa, massage, before retiring to your room for a well-deserved rest. Convenience and comfort makes The Royale Bintang Penang Hotel the perfect choice for your stay in Penang.
Where you'll be sleeping
68 m²
Deluxe Suite
1 queen bed
68 m²
Executive Suite
1 double bed
50 m²
Studio Room
1 double bed
52 m²
Triple Room
3 single beds
52 m²
Triple Room
52 m²
Triple Room
52 m²
Triple Room
56 m²
Family Suite
1 double bed and 1 single bed
44 m²
Corner Room
1 double bed
30 m²
Superior Room
1 double bed or 2 single beds & 2 single beds
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