![Swimming pool [outdoor]](https://cdn.evolvingmedia.se/image/https://evolving-media.s3.us-east-005.backblazeb2.com/hotel-images/batch-1727258033970/clxrk099jl9qu14ab726ghm3g.webp?width=1000&quality=80&format=webp&strip=true)
Mercure Pontianak Hotel
8.3Rating
ExcellentRated by Guests
1,475Reviews
What to expect
Pros
- 🌟Friendly and helpful staff
- 🏨Convenient location near shopping mall
- 🍽️Good food options available
- 💦Unlimited mineral water access on every floor
- 🌳Beautiful park nearby
- 🌞Nice view and environment
- 🧹Clean facilities and rooms
- 🏊Great pool and gym facilities
- 🤝Well-trained and courteous staff
- 💰Value for money
Cons
- 🔊Noise from other rooms and hallway
- 🍳Limited or unsatisfactory breakfast options
- 🧴Inconsistent room amenities and maintenance
- 🚪Issues with room door locks and maintenance
- 💧Poor water quality in refillable jars
- 🍹Lack of variety in juices and beverages
- 🛏️Bedding may need renewal or improvement
- 🏊Swimming pool cleanliness concerns
- 🍽️Slow service and limited choices in dining areas
- 🔐Security concerns or issues with parking arrangements
What this place has to offer
Things to do and ways to relaxFitness center, Massage, On-site entertainment, Spa, Spa/sauna, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingGrocery delivery, Restaurant [halal], Room service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Indonesian, Malay
Mercure Pontianak Hotel is conveniently located in the popular Pontianak City Center area. Both business travelers and tourists can enjoy the hotel's facilities and services. 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, taxi service are there for guest's enjoyment. Designed for comfort, selected guestrooms offer television LCD/plasma screen, carpeting, clothes rack, complimentary instant coffee, complimentary tea to ensure a restful night. Take a break from a long day and make use of fitness center, outdoor pool. Discover all Pontianak has to offer by making Mercure Pontianak Hotel your base.
Where you'll be sleeping
22 m²
Superior King Room
1 king bed or 1 double bed
25 m²
Deluxe Twin Room
1 double bed or 1 king bed
22 m²
Superior Twin Room
1 double bed or 1 king bed
25 m²
Deluxe King Room
1 king bed or 1 double bed
22 m²
Superior Room
75 m²
Suite
25 m²
Deluxe Room
50 m²
King Bed Suite
Superior Double Room
1 double bed
Room Assigned on Arrival
1 single bed
What other guests say about this hotel
Is this hotel improving or worsening?
We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is worsening 0.00% over the period.
Who should stay here
We've analyzed the reviews to find out what different types of travelers think about this hotel.
When to stay here
We've analyzed the reviews to find out what months are best to stay here.