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The Phoenix Hotel Yogyakarta - Handwritten Collection

Name: The Phoenix Hotel Yogyakarta - Handwritten Collection
Address: Jalan Jenderal Sudirman No. 9, Yogyakarta, D.I. Yogyakarta, 55233, Indonesia
Rating: 8.773570543459018

Yogyakarta, Indonesia

8.8Rating

ExcellentRated by Guests

5,649Reviews

What to expect

Pros

🏛️Beautiful historic building with colonial charm
🍳Delicious and extensive breakfast options
🏊‍♂️Lovely pool and relaxing spa area
🛋️Great common areas with rich heritage ambiance
🍽️Friendly and hospitable staff providing excellent service
🌿Nice greenery and outdoor spaces for relaxation
🔍Excellent location near attractions and dining options
🎵Musical entertainment during breakfast adds to the atmosphere
🧳Conveniently located near train station and city center
🎨Artistic decor and attention to detail throughout the hotel

Cons

💡Inconsistent service quality, especially during dinner
🚽Issues with room cleanliness and dated bathroom amenities
🛎️Slow service response and communication challenges
🍴Mixed reviews on the quality and variety of dinner options
🛏️Some rooms showing signs of wear and in need of refurbishment
🔊Noise disruptions from nearby events or conferences
🚪Room amenities not always functioning properly
🍷Issues with food quality inconsistency and incorrect orders
🚶‍♂️Challenges with accessibility and lack of concierge services
💰Perceived discrepancy between advertised luxury level and actual experience

What this place has to offer

Things to do and ways to relaxBilliards, Body scrub, Body wrap, Fitness center, Foot bath, Massage, Nightclub, On-site entertainment, Pool with view, Sauna, Spa, Spa/sauna, Steamroom, Tours, Water sports (non-motorized)

Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage

Dining, drinking, and snackingKitchen, Room service [24-hour], Shared kitchen

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, French, Indonesian

The Phoenix Hotel Yogyakarta is conveniently located in the popular Yogyakarta City Center area. The hotel has everything you need for a comfortable stay. 24-hour room service, free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, luggage storage are just some of the facilities on offer. Each guestroom is elegantly furnished and equipped with handy amenities. To enhance guests' stay, the hotel offers recreational facilities such as fitness center, sauna, outdoor pool, spa, massage. A welcoming atmosphere and excellent service are what you can expect during your stay at The Phoenix Hotel Yogyakarta.