Titiwangsa Lake Garden - 2.66 km from property

Premier Selection Suite 1 King - Room plan

Masjid Jamek of Kuala Lumpur - 1.27 km from property

Kuala Lumpur City Centre - 1.38 km from property

Malayan Railway Administration Building - 2.11 km from property

Shangri-La Kuala Lumpur

Name: Shangri-La Kuala Lumpur
Address: 11, Jalan Sultan Ismail, Kuala Lumpur, Kuala Lumpur, 50250, Malaysia
Rating: 8.929646936656306

Kuala Lumpur, Malaysia

8.9Rating

ExcellentRated by Guests

1,926Reviews

What to expect

Pros

🌟Exceptional customer service and hospitality
🏊‍♂️Enjoyable swimming pool with separate adult lounging area
🍽️Excellent food options, especially at the buffet dinners
🧖‍♂️Relaxing spa services with friendly staff
🍹Complimentary refreshments and treats by the pool
🏋️‍♂️Superb gym facilities and Health Club experience
🚗Convenient location with free shuttle service to main shopping areas
👨‍👩‍👧‍👦Family-friendly activities and programs for kids
🎉Personalized and attentive service for special occasions
🌺Beautiful lobby and entrance area creating a graceful ambiance

Cons

👶Presence of children can make some areas less quiet
🛏️Firm mattresses with thin toppers may not suit everyone
🍴Crowded and chaotic atmosphere at certain dining areas
📱Lack of outlets by the bed for charging electronics
🧴Rooms could use a makeover for a more modern feel
🚗Valet service not included for suite guests, only free parking
🍹Not all areas have adult-only sections for a quieter experience
🧹Room cleaning could be more thorough and consistent
🎂Some areas may feel less personalized for special members
🔊Occasional loud and busy environment in certain dining spaces

What this place has to offer

Things to do and ways to relaxFitness center, Hot tub, Massage, Sauna, Spa, Spa/sauna, Steamroom, Tours, Yoga room

Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage

Dining, drinking, and snackingKitchen, Restaurant [halal], Room service [24-hour]

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, Hindi, Chinese [Mandarin], Chinese [Cantonese], Tamil, Malay

Stop at Shangri-la Hotel to discover the wonders of Kuala Lumpur. The property features a wide range of facilities to make your stay a pleasant experience. 24-hour room service, free Wi-Fi in all rooms, 24-hour security, convenience store, daily housekeeping are there for guest's enjoyment. Guestrooms are designed to provide an optimal level of comfort with welcoming decor and some offering convenient amenities like television LCD/plasma screen, clothes rack, complimentary instant coffee, complimentary tea, slippers. The hotel's peaceful atmosphere extends to its recreational facilities which include dart board, yoga room, hot tub, fitness center, sauna. No matter what your reasons are for visiting Kuala Lumpur, Shangri-la Hotel will make you feel instantly at home.