1 Bedroom Presidential Suite, 1 King, High floor

High Floor, Guest room, 2 Double, High floor

High Floor, Guest room, 1 King, High floor

JW Marriott Houston

Name: JW Marriott Houston
Address: 5150 Westheimer Road, Houston (TX), Texas, 77056, United States
Rating: 9.064926590538336

Houston, USA

9.1Ocena

WyjątkowyOceniony przez gości

613Recenzje

Co można oczekiwać

Zalety

🌟Exceptional customer service and hospitality from staff like Delia, Payel, Felecia, Jondra, and Shanna.
🛏️Comfortable beds and pillows for a good night's sleep.
🥂Great lounge experience with delicious breakfast and evening happy hour.
🚗Helpful and friendly valet service, such as Justin and Yousif.
🏊Outstanding amenities like gym facilities and outdoor pool.
☕Well-maintained executive lounge with excellent coffee and food options.
🎉Warm and welcoming atmosphere with attentive staff members.
🍴Delicious and varied food options at the restaurant and lounge.
🎁Extra perks and surprises for guests, such as complimentary treats and water bottles.
🏢Convenient location near shopping, restaurants, and attractions.

Wady

💸Issues with billing and unexpected additional charges.
🚪Room quality concerns like outdated facilities and noisy bathroom doors.
🍽️Inconsistencies with room service quality and missing items despite multiple requests.
🔊Temperature control problems like rooms being too hot or gym facilities not adequately cooled.
👤Unpleasant encounters with rude or disrespectful staff members like the valet attendant.
🔒Delayed or unresolved deposit refunds leading to inconvenience and frustration for guests.
🚧Construction or renovation activities causing disruptions and impacting the overall guest experience.
📉Perceived decline in overall standards, cleanliness, and communication within the hotel.
🚬Issues with unsightly or inappropriate behavior around the hotel premises.
🤝Lack of effective communication and coordination between different hotel departments.

Co oferuje to miejsce

Rzeczy do zrobienia i sposoby na relaksCentrum fitness, Kort tenisowy, Kręgielnia, Pole golfowe na miejscu, Wędrówki

Usługi i udogodnieniaBezkontaktowe zameldowanie/wymeldowanie, Codzienne sprzątanie, Dostawa jedzenia, Konsjerż, Pralnia, Pranie chemiczne, Przechowalnia bagażu, Udogodnienia dla niepełnosprawnych gości, Winda

Jedzenie, picie i przekąskiKuchnia, Obsługa pokojowa [całodobowa], Wspólna kuchnia

Dostęp do InternetuBezpłatne Wi-Fi we wszystkich pokojach!, Wi-Fi w miejscach publicznych

Języki używaneAngielski, Hiszpański

The 4-star JW Marriott Houston offers comfort and convenience whether you're on business or holiday in Houston (TX). The property offers guests a range of services and amenities designed to provide comfort and convenience. Service-minded staff will welcome and guide you at JW Marriott Houston. Flat screen television, air conditioning, heating, desk, balcony/terrace can be found in selected guestrooms. The property offers various recreational opportunities. A welcoming atmosphere and excellent service are what you can expect during your stay at JW Marriott Houston.