Hilton Garden Inn Lucknow
9.1Rating
ExceptionalRated by Guests
2,552Reviews
What to expect
Pros
- 🌟Excellent service provided by staff members like Nishu, Aradhana, and Antosh
- 🍽️Delicious food options available at the hotel
- 👍Great overall experience with clean rooms and quality amenities
- 🤝Helpful and professional staff, like MR. Ram and Raj
- 🏊♂️Scenic rooftop pool with a good vibe
- 💼Convenient location for business travelers
- 🍲Best Galauti Kababs in India served at the hotel
- 🏨Comfortable and affordable stay for families and friends
- 🥇Outstanding housekeeping service by Nishu, Bhupesh, and Laxmi
- 👌Great staff cooperation and support in resolving issues quickly
Cons
- ❌Poor AC maintenance with delayed resolution
- 🦟Mosquito infestation issues in the hotel
- 🔊Unwelcoming treatment towards guests, especially Hilton Gold members
- 🧹Lack of cleanliness with dirty carpets, broken faucets, and non-functional refrigerator
- 🛎️Inefficient front desk service and delayed room arrangements
- 🚫Unprofessional and rude behavior of staff members
- 💩Pathetic customer service experience with unmet promises
- 💔Disappointing room conditions like broken drawers and lack of basic amenities
- 🔇Inaccurate information provided to guests and lack of transparency
- 🤬Terrible service standards leading to dissatisfaction and inconvenience
What this place has to offer
Things to do and ways to relaxFitness center, Golf course [on-site], Pool with view, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingKitchen, Restaurant [halal], Room service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Hindi
Hilton Garden Inn Lucknow is perfectly located for both business and leisure guests in Lucknow. The property features a wide range of facilities to make your stay a pleasant experience. Service-minded staff will welcome and guide you at Hilton Garden Inn Lucknow. Each guestroom is elegantly furnished and equipped with handy amenities. The property offers various recreational opportunities. Discover all Lucknow has to offer by making Hilton Garden Inn Lucknow your base.
Where you'll be sleeping
60 m²
King One Bedroom Executive Suite
1 king bed
28 m²
King Accessible Room
1 king bed
28 m²
Twin Guest Room
2 single beds
28 m²
Twin Deluxe Room
2 single beds
50 m²
King One Bedroom Junior Suite
1 king bed
28 m²
King Deluxe Room
1 king bed
28 m²
King Guest Room
1 king bed
60 m²
One Bedroom Executive King Suite
1 king bed and 3 sofa beds
50 m²
one bedroom junior king suite
2 sofa beds and 1 king bed
28 m²
King or Twin Room
2 single beds or 1 king bed
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