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9.2Rating
ExceptionalRated by Guests
2Reviews
What to expect
Pros
- 🏨Great location in the center of Zhengzhou
- 🎎Well decorated in Chinese style
- 🍽️Variety of dining options nearby
- 🛏️Comfortable and well-appointed rooms
- 🍳Delicious breakfast options
- 🚗Efficient airport transfer service
- 👩💼Friendly and helpful staff
- 🌟Excellent customer service
- 🌆Nice view of Zhengzhou from upper floors
- 🌯Convenient access to local eateries and shopping
Cons
- 🧳Lost item incident affecting guest experience
- ❄️Inadequate temperature control in rooms
- 🚫Language barrier with some front desk staff
- 🧽Steam room with unpleasant odor and cleanliness issues
- 💸High prices at in-house restaurant compared to outside
- 📉Chaotic service and management process
- 🤷♂️Inconsistent service levels between concierge and reception
- 🌡️Air conditioning issues affecting room comfort
- 🚪Limited window opening in rooms
- 🌬️Unpredictable air conditioning functionality
What this place has to offer
Things to do and ways to relaxFitness center, Sauna, Spa, Spa/sauna, Steamroom, Tours
Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Laundry service, Luggage storage
Dining, drinking, and snackingGrocery delivery, Room service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Chinese [Mandarin]
Where you'll be sleeping






46 m²
Deluxe King
1 king bed




46 m²
Executive Twin Room
2 single beds





46 m²
Wanda - Grand Deluxe Twin
2 single beds




120 m²
Executive Suite
1 king bed




220 m²
Presidential Suite
1 king bed





46 m²
Twin Room with Bath
2 single beds



40 m²
Executive Deluxe Twin
2 single beds



46 m²
Double Room - Disability Access
1 queen bed



46 m²
Executive Queen Room
1 queen bed

102 m²
Junior Suite
1 king bed