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9.4Rating
ExceptionalRated by Guests
935Reviews
What to expect
Pros
- 🏨Excellent location connected to a mall
- 👌Friendly and helpful staff
- 🛍️Direct access to shopping and dining options
- 👍Top-notch butler service
- 🥂Luxurious feel and ambiance
- 🍳Fantastic breakfast options
- 🌟Exceptional cleanliness and attention to detail
- 🛏️Comfortable rooms with luxurious amenities
- 🍽️Delicious in-room dining options
- 🏊♂️Pleasant pool and leisure facilities
Cons
- 🛎️Housekeeping could be improved
- 😕Crowded entrance at times
- 💸Costly rooftop pool access
- 🚫Limited non-alcoholic bar options
- 🌲Lack of greenery around the pool area
- 👚Issues with laundry service
- 🛋️Inconsistent staff attitude
- 🍹No complimentary drinks in the room
- 🏷️Lengthy check-in process
- 🌆Lack of panoramic views from lower floors
What this place has to offer
Things to do and ways to relaxBody scrub, Body wrap, Fitness center, Foot bath, Golf course [on-site], Massage, Pool with view, Private beach, Sauna, Spa, Spa/sauna, Steamroom, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingGrocery delivery, Room service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, Spanish, Filipino, Hindi, Chinese [Mandarin], French, Portuguese, Arabic, Dutch, Russian, Sinhala
Where you'll be sleeping


















134 m²
Family Suite
1 king bed or 1 double bed


















Guest room
1 double bed or 2 single beds and 1 king bed











43 m²
Grand Deluxe, Guest room, 1 King, Sea view
1 king bed











86 m²
Family Room, Connecting Guest room
1 king bed and 2 single beds









91 m²
Metropolitan, Suite, 1 King, Sea view
1 king bed









148 m²
Astor, Suite, 1 King, Sea view
1 king bed








43 m²
Deluxe Guest room, 1 King, City view
1 king bed








43 m²
Deluxe, Guest room, 2 Twin/Single Bed(s), City view
2 single beds









91 m²
Grand Deluxe Suite, Suite, 1 King, Sea view
1 king bed





43 m²
Grand Deluxe Twin Room, Guest room, 2 Twin/Single Bed(s)
2 single beds
What other guests say about this hotel
Is this hotel improving or worsening?
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