The St. Regis Chicago
8.9Rating
ExcellentRated by Guests
63Reviews
What to expect
Pros
- 🏖️Beautiful architectural marvel of the hotel
- 🛎️Friendly and helpful staff, including butlers and concierge
- 🍽️Excellent dining options with delicious food and amazing views
- 🕶️Luxurious rooms and spacious bathrooms with great amenities
- 💪Top-notch exercise room and indoor pool with scenic city views
- 🍸Great bar scene with vibrant atmosphere and friendly bartenders
- 🚗Complimentary car service for guests within a two-mile radius
- 🎉Special touches for celebrations and anniversaries
- 🍓Champagne sabrage and chocolate-covered strawberries as welcome treats
- 🌟Exemplary customer service and attention to detail from staff
Cons
- 🧹Inconsistent housekeeping service in some instances
- 💤Occasional delays in butler service and room requests
- 💸High prices for dining and room service, exceeding budget expectations
- 🧺Trays and used items not promptly cleared from rooms
- 🚘Difficulty with ride-sharing apps finding the hotel due to its newness
- 🏊♂️Lack of hot tub or steam room in the pool area
- 🍛Issues with breakfast service like missing items and disruptive calls
- 🚪No gathering space for cocktails in the lobby area
- ❄️Rooms being too cold, especially in common areas like the lobby
- 🤷♂️Occasional miscommunications with staff affecting service quality
What this place has to offer
Things to do and ways to relaxBowling alley, Fitness center, Massage, On-site entertainment, Pool with view, Sauna, Spa, Spa/sauna, Steamroom, Tennis court, Tours, Yoga room
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenSpanish, French, Italian, Polish, Ukrainian
Where you'll be sleeping
44 m²
Superior King Room
1 king bed
91 m²
Caroline Astor Suite
1 sofa bed and 1 king bed
45 m²
Deluxe King Room with River View
1 king bed
65 m²
Metropolitan Suite
1 king bed and 1 sofa bed
52 m²
Superior Queen Room with Two Queen Beds
2 queen beds
57 m²
Superior King Room with City View
1 king bed
48 m²
Deluxe Queen Room with Two Queen Beds and River View
2 queen beds
75 m²
St. Regis Suite
1 king bed and 1 sofa bed
54 m²
Grand Deluxe King Room with River View
1 king bed
56 m²
Superior Queen Room with Two Queen Beds and City View
2 queen beds
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