Interior view
View
Exterior view
View
Exterior view
Exterior view
Exterior view
Exterior view
Exterior view
Exterior view
Exterior view
Interior view
Exterior view
Exterior view
Exterior view
Exterior view
View
Entrance
Lobby
Lobby
Lobby
Lobby
Grand Suite, 1 Bedroom Larger Suite, 1 King, Corner room
Executive Suite, 1 King
Executive Suite, 1 King
Bathroom
Food and beverages
Restaurant
Restaurant
Bathroom
Spa
Restaurant
Bathroom
Meeting room / ballrooms
Banquet hall
Meeting room / ballrooms
Facilities
Executive lounge
Meeting room / ballrooms
Bar/lounge
Bar/lounge
Meeting room / ballrooms
Fitness center
Meeting room / ballrooms
Restaurant
Meeting room / ballrooms
Bathroom
Restaurant
Restaurant
Facilities
Meeting room / ballrooms
Banquet hall
Ballroom
Restaurant
Restaurant
Meeting room / ballrooms
Restaurant
Restaurant
Restaurant
Facilities
Meeting room / ballrooms
Facilities
Bathroom
null
null
null
null
Meeting room / ballrooms
null
Restaurant
Bathroom
Fitness center
Restaurant
Executive lounge
Bathtub
Restaurant
Restaurant
Facilities
Executive lounge
Bar/lounge
Executive lounge
Restaurant
Bar/lounge
Facilities
Club level, Guest room, 1 King
Restaurant

The Ritz-Carlton, Almaty

8.6Rating
ExcellentRated by Guests
98Reviews

What to expect

Pros

  • 🌟Excellent service and professionalism of the staff
  • 🏞️Stunning views of the mountains and surroundings
  • 🍽️Delicious and elaborate breakfast options
  • 🍾Warm and personalized welcome gestures for guests
  • 💆‍♂️Fantastic spa facilities and services
  • 🛏️Luxurious and spacious rooms with modern amenities
  • 🎉Special arrangements for celebrations and occasions
  • 🏙️Convenient location near shopping areas and attractions
  • 🍴Variety and quality of dining options within the hotel
  • 📞Efficient concierge service and assistance for guests

Cons

  • 🔇Poor soundproofing in some rooms causing noise disturbances
  • 💡Issues with smart lighting systems and room controls
  • 🍳High breakfast cost not justifying the quality or selection
  • 🚪Inconvenient access to rooms requiring multiple elevator changes
  • 🧹Housekeeping inconsistencies and amenity replenishment issues
  • 💰Expensive rates and additional charges for basic services
  • 🗣️Confusion or lack of communication about hotel policies or events
  • 🛁Maintenance issues with bathroom fixtures and cleanliness standards
  • 🚪Unwelcoming or rude behavior from specific hotel staff members
  • 🚗Limited or inconvenient parking options for guests with vehicles

What this place has to offer

Things to do and ways to relaxFitness center, Game room, Golf course [on-site], Hammam, Hiking, Hot tub, Massage, Nightclub, On-site entertainment, Sauna, Skiing, Spa, Spa/sauna, Steamroom, Tours, Yoga room
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingGrocery delivery, Room service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, Spanish, Hindi, Chinese [Mandarin], French, Portuguese, Arabic, Turkish, Ukrainian, Korean, Russian

The Ritz Carlton Almaty is a popular choice amongst travelers in Almaty, whether exploring or just passing through. Both business travelers and tourists can enjoy the hotel's facilities and services. Service-minded staff will welcome and guide you at the The Ritz Carlton Almaty. Designed for comfort, selected guestrooms offer television LCD/plasma screen, additional bathroom, additional toilet, bathroom phone, complimentary tea to ensure a restful night. Access to the hotel's yoga room, fitness center, sauna, spa, massage will further enhance your satisfying stay. The Ritz Carlton Almaty combines warm hospitality with a lovely ambiance to make your stay in Almaty unforgettable.

Where you'll be sleeping

Club level, Guest room, 2 Double, Mountain view image 1
Club level, Guest room, 2 Double, Mountain view image 2
Club level, Guest room, 2 Double, Mountain view image 3
Club level, Guest room, 2 Double, Mountain view image 4
Club level, Guest room, 2 Double, Mountain view image 5
Club level, Guest room, 2 Double, Mountain view image 6
Club level, Guest room, 2 Double, Mountain view image 7
Club level, Guest room, 2 Double, Mountain view image 8
Club level, Guest room, 2 Double, Mountain view image 9
Club level, Guest room, 2 Double, Mountain view image 10
Club level, Guest room, 2 Double, Mountain view image 11
Club level, Guest room, 2 Double, Mountain view image 12
Club level, Guest room, 2 Double, Mountain view image 13
Club level, Guest room, 2 Double, Mountain view image 14
Club level, Guest room, 2 Double, Mountain view image 15
41 m²

Club level, Guest room, 2 Double, Mountain view

2 double beds

Grand Suite, 1 Bedroom Larger Suite, 1 King, Corner room image 1
Grand Suite, 1 Bedroom Larger Suite, 1 King, Corner room image 2
Grand Suite, 1 Bedroom Larger Suite, 1 King, Corner room image 3
Grand Suite, 1 Bedroom Larger Suite, 1 King, Corner room image 4
Grand Suite, 1 Bedroom Larger Suite, 1 King, Corner room image 5
Grand Suite, 1 Bedroom Larger Suite, 1 King, Corner room image 6
Grand Suite, 1 Bedroom Larger Suite, 1 King, Corner room image 7
Grand Suite, 1 Bedroom Larger Suite, 1 King, Corner room image 8
Grand Suite, 1 Bedroom Larger Suite, 1 King, Corner room image 9
Grand Suite, 1 Bedroom Larger Suite, 1 King, Corner room image 10
Grand Suite, 1 Bedroom Larger Suite, 1 King, Corner room image 11
Grand Suite, 1 Bedroom Larger Suite, 1 King, Corner room image 12
Grand Suite, 1 Bedroom Larger Suite, 1 King, Corner room image 13
115 m²

Grand Suite, 1 Bedroom Larger Suite, 1 King, Corner room

1 king bed

Club level, Guest room, 1 King image 1
Club level, Guest room, 1 King image 2
Club level, Guest room, 1 King image 3
Club level, Guest room, 1 King image 4
Club level, Guest room, 1 King image 5
Club level, Guest room, 1 King image 6
Club level, Guest room, 1 King image 7
Club level, Guest room, 1 King image 8
Club level, Guest room, 1 King image 9
Club level, Guest room, 1 King image 10
Club level, Guest room, 1 King image 11
Club level, Guest room, 1 King image 12
41 m²

Club level, Guest room, 1 King

1 king bed

Deluxe Room, Guest room, 2 Double, Mountain view image 1
Deluxe Room, Guest room, 2 Double, Mountain view image 2
Deluxe Room, Guest room, 2 Double, Mountain view image 3
Deluxe Room, Guest room, 2 Double, Mountain view image 4
Deluxe Room, Guest room, 2 Double, Mountain view image 5
Deluxe Room, Guest room, 2 Double, Mountain view image 6
Deluxe Room, Guest room, 2 Double, Mountain view image 7
Deluxe Room, Guest room, 2 Double, Mountain view image 8
Deluxe Room, Guest room, 2 Double, Mountain view image 9
Deluxe Room, Guest room, 2 Double, Mountain view image 10
Deluxe Room, Guest room, 2 Double, Mountain view image 11
Deluxe Room, Guest room, 2 Double, Mountain view image 12
Deluxe Room, Guest room, 2 Double, Mountain view image 13
41 m²

Deluxe Room, Guest room, 2 Double, Mountain view

2 double beds

Deluxe Mountain View, Guest room, 1 King, Mountain view image 1
Deluxe Mountain View, Guest room, 1 King, Mountain view image 2
Deluxe Mountain View, Guest room, 1 King, Mountain view image 3
Deluxe Mountain View, Guest room, 1 King, Mountain view image 4
Deluxe Mountain View, Guest room, 1 King, Mountain view image 5
Deluxe Mountain View, Guest room, 1 King, Mountain view image 6
Deluxe Mountain View, Guest room, 1 King, Mountain view image 7
Deluxe Mountain View, Guest room, 1 King, Mountain view image 8
Deluxe Mountain View, Guest room, 1 King, Mountain view image 9
Deluxe Mountain View, Guest room, 1 King, Mountain view image 10
Deluxe Mountain View, Guest room, 1 King, Mountain view image 11
Deluxe Mountain View, Guest room, 1 King, Mountain view image 12
Deluxe Mountain View, Guest room, 1 King, Mountain view image 13
41 m²

Deluxe Mountain View, Guest room, 1 King, Mountain view

1 king bed

Junior Suite, 1 King, City view image 1
Junior Suite, 1 King, City view image 2
Junior Suite, 1 King, City view image 3
Junior Suite, 1 King, City view image 4
Junior Suite, 1 King, City view image 5
Junior Suite, 1 King, City view image 6
Junior Suite, 1 King, City view image 7
Junior Suite, 1 King, City view image 8
Junior Suite, 1 King, City view image 9
Junior Suite, 1 King, City view image 10
40 m²

Junior Suite, 1 King, City view

1 king bed

Executive Suite, 1 King image 1
Executive Suite, 1 King image 2
Executive Suite, 1 King image 3
Executive Suite, 1 King image 4
Executive Suite, 1 King image 5
Executive Suite, 1 King image 6
Executive Suite, 1 King image 7
Executive Suite, 1 King image 8
Executive Suite, 1 King image 9
80 m²

Executive Suite, 1 King

1 king bed

Deluxe Room, Guest room, 1 King image 1
Deluxe Room, Guest room, 1 King image 2
Deluxe Room, Guest room, 1 King image 3
Deluxe Room, Guest room, 1 King image 4
Deluxe Room, Guest room, 1 King image 5
Deluxe Room, Guest room, 1 King image 6
Deluxe Room, Guest room, 1 King image 7
Deluxe Room, Guest room, 1 King image 8
40 m²

Deluxe Room, Guest room, 1 King

1 king bed

Grand Deluxe Room, Larger Guest room, 1 King, Mountain view image 1
Grand Deluxe Room, Larger Guest room, 1 King, Mountain view image 2
Grand Deluxe Room, Larger Guest room, 1 King, Mountain view image 3
Grand Deluxe Room, Larger Guest room, 1 King, Mountain view image 4
Grand Deluxe Room, Larger Guest room, 1 King, Mountain view image 5
Grand Deluxe Room, Larger Guest room, 1 King, Mountain view image 6
45 m²

Grand Deluxe Room, Larger Guest room, 1 King, Mountain view

1 king bed

Grand Deluxe, Larger Guest room, 2 Doubles, Corner room image 1
Grand Deluxe, Larger Guest room, 2 Doubles, Corner room image 2
Grand Deluxe, Larger Guest room, 2 Doubles, Corner room image 3
Grand Deluxe, Larger Guest room, 2 Doubles, Corner room image 4
45 m²

Grand Deluxe, Larger Guest room, 2 Doubles, Corner room

2 double beds

What other guests say about this hotel

Is this hotel improving or worsening?

We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is worsening -54.22% over the period.

Who should stay here

We've analyzed the reviews to find out what different types of travelers think about this hotel.

When to stay here

We've analyzed the reviews to find out what months are best to stay here.

Where you'll be staying