The Castle Hotel, a Luxury Collection Hotel, Dalian
What to expect
Pros
- 🌟Luxurious and elegant decor throughout the hotel
- 🌉Spectacular views of the ocean, bay, and city from the hotel
- 🍽️Excellent breakfast buffet with a wide variety of options
- 🛌Spacious and comfortable rooms with beautiful furnishings
- 🏝️Convenient location near the beach and attractions
- 🍷Quality food and beverages offered in the hotel restaurants and lounge
- 👑Attentive and professional service from the hotel staff
- 🏰Unique and impressive architecture, resembling a castle
- 🛎️Efficient check-in process and welcoming front desk staff
- 🤝Helpful concierge service and amenities like a spa and gym
Cons
- 🧹Rooms showing signs of wear and in need of maintenance
- 🔇Lack of multilingual staff, especially in non-English speaking countries
- 🍸Inconsistent service quality, particularly in the lounge and bar areas
- 🌡️Issues with room temperature control, either too warm or too cold
- 🏊♂️Charges for sauna and pool usage, unexpected additional fees
- 🏨Limited turn-down service and amenities compared to other luxury hotels
- 🚪Difficulties in room requests or changes, lack of flexibility in accommodation
- 💸Perceived value for money not meeting expectations, especially for special occasions
- 🗣️Communication challenges with staff, especially in resolving issues or requests
- 🛏️Inconveniences like twin beds instead of requested king bed, lack of upgrades or solutions
What this place has to offer
The 5-star The Castle Hotel A Luxury Collection Hotel Dalian offers comfort and convenience whether you're on business or holiday in Dalian. Featuring a complete list of amenities, guests will find their stay at the property a comfortable one. Service-minded staff will welcome and guide you at the The Castle Hotel A Luxury Collection Hotel Dalian. Guestrooms are fitted with all the amenities you need for a good night's sleep. In some of the rooms, guests can find television LCD/plasma screen, whirlpool bathtub, non smoking rooms, air conditioning, heating. Recuperate from a full day of sightseeing in the comfort of your room or take advantage of the hotel's recreational facilities, including hot tub, fitness center, sauna, indoor pool, spa. A welcoming atmosphere and excellent service are what you can expect during your stay at The Castle Hotel A Luxury Collection Hotel Dalian.
Where you'll be sleeping
Noble Suite, Royal Club Lounge access lounge access, Suite
1 king bed
Ocean Suite, Royal Club Lounge access lounge access, Suite
1 king bed
Knight Suite, Royal Club Lounge access lounge access, Suite
1 king bed
Grand Ocean View Room, Guest room, 2 Twin/Single Bed(s)
2 single beds
Deluxe Ocean View Room, Guest room, 2 Twin/Single Bed(s)
1 double bed
Suite family
1 king bed
Deluxe Ocean View Room, Guest room, 1 King, Ocean view
1 king bed
Deluxe Mountain Room, Guest room, 2 Twin/Single Bed(s)
2 single beds
Premier Duplex Apartment Suite - 3-Bedroom, Sea-View
2 single beds and 2 king beds
Grand Ocean View Room, Guest room, 1 King, Ocean view
1 king bed
What other guests say about this hotel
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