![Swimming pool [outdoor]](https://cdn.evolvingmedia.se/image/https://evolving-media.s3.us-east-005.backblazeb2.com/hotel-images/batch-1727408693865/clxsi9x4r9o1914ab0lt8jg1i.webp?width=1000&quality=80&format=webp&strip=true)
Sheraton Surabaya Hotel & Towers
8.7Rating
ExcellentRated by Guests
2,746Reviews
What to expect
Pros
- 😊Friendly and helpful staff
- 🌟Excellent location near a mall
- 🍽️Great dining experience
- 🏊Fantastic swimming pool
- 🛋️Comfortable and spacious rooms
- 🍳Delicious breakfast options
- 🏢Connected to a shopping mall
- 🛏️Cozy and comfortable beds
- 🚗Convenient parking facilities
- 🎶Live music entertainment in the restaurant
Cons
- 🚿Inconsistent water pressure in the shower
- 🦟Pest control issues in the bathroom
- 🏗️Facilities showing signs of aging
- ❄️Air conditioning may not be effective
- 🙅Lack of soundproofing in the rooms
- 🚘Unattended road traffic outside
- 🔊Noisy rooms due to poor sound insulation
- 💸High prices compared to value offered
- 🕰️Checkout process needs improvement
- 🥇Room for improvement in cleanliness
What this place has to offer
Things to do and ways to relaxFitness center, Foot bath, Hot tub, Massage, On-site entertainment, Sauna, Spa, Spa/sauna, Steamroom, Tennis court, Tours, Water sports (non-motorized)
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingRestaurant [halal], Room service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Indonesian
Sheraton Surabaya Hotel & Towers is a popular choice amongst travelers in Surabaya, whether exploring or just passing through. The hotel offers a high standard of service and amenities to suit the individual needs of all travelers. To be found at the hotel are 24-hour room service, free Wi-Fi in all rooms, 24-hour security, gift/souvenir shop, taxi service. Guestrooms are fitted with all the amenities you need for a good night's sleep. In some of the rooms, guests can find television LCD/plasma screen, separate living room, internet access – wireless (complimentary), non smoking rooms, air conditioning. To enhance guests' stay, the hotel offers recreational facilities such as hot tub, fitness center, sauna, outdoor pool, spa. Convenience and comfort makes Sheraton Surabaya Hotel & Towers the perfect choice for your stay in Surabaya.
Where you'll be sleeping
109 m²
2 Bedrooms Apartment, 2 Bedroom Apartment, Bedroom 1: 1 King, Bedroom 2: 1 Twin
1 king bed
138 m²
3 Bedrooms Apartment, 3 Bedroom Apartment
1 king bed
69 m²
One Bedroom Apartment, 1 Bedroom Apartment, 1 King
1 king bed
210 m²
Two-Bedroom Ambassador Suite - Club Lounge Access
1 king bed & 1 king bed
120 m²
Royal Suite, Club lounge access, 1 Bedroom Suite, 1 King
1 king bed
240 m²
Presidential Suite, Club lounge access, 1 Bedroom Presidential Suite, 1 King
1 king bed
80 m²
Ambassador Suite, Club lounge access, 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 1 King
1 king bed & 1 king bed & 1 sofa bed
210 m²
Two-Bedroom Ambassador Suite - Club Lounge Access
1 king bed & 1 king bed
36 m²
Deluxe Twin, Guest room, 2 Double
2 double beds
36 m²
Club King, Club lounge access, Guest room, 1 King
1 king bed
What other guests say about this hotel
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