Sheraton Grand Mirage Resort, Port Douglas

Name: Sheraton Grand Mirage Resort, Port Douglas
Address: Port Douglas Road, Port Douglas, Queensland, 4877, Australia
Rating: 8.09402197802198

Port Douglas, Australia

8.1Rating

ExcellentRated by Guests

2,275Reviews

What to expect

Pros

🏊‍♂️Amazing and huge pool with swim-up bar
🌴Stunning tropical gardens and immaculately manicured surroundings
🍹Great variety of dining options and delicious breakfast offerings
🛏️Spacious and comfortable rooms with modern amenities
🌺Beautiful nature surroundings and lush tropical landscapes
🥂Friendly and helpful staff providing exceptional service
🏡Comfortable accommodations perfect for relaxation
🍽️Excellent dining experiences with tasty meals and variety of food
🌅Perfect location by the beach for relaxing walks and stunning sunsets
🌞Luxurious amenities and facilities for a relaxing holiday experience

Cons

💸Expensive food and drinks at the resort
❄️Cold pool water and lack of warm spa facilities
🍔Inconsistent food quality and limited healthy options at pool bar
🔊Noise issues in rooms affecting sleep quality
🍽️Slow service and chaotic breakfast experience
🏨Dated rooms and facilities in need of upgrades
🌧️Difficulty accessing higher floors without elevators
🥤Overpriced drinks and cocktails served in plastic cups
🛎️Understaffed during busy periods leading to long wait times
🔧Some areas of the property not well maintained and in need of rejuvenation

What this place has to offer

Things to do and ways to relaxBilliards, Boating, Body scrub, Body wrap, Diving, Fishing, Fitness center, Foot bath, Game room, Golf course [on-site], Hiking, Massage, Private beach, Sauna, Snorkeling, Spa, Spa/sauna, Table tennis, Tennis court, Tours

Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage

Dining, drinking, and snackingKitchen, Room service [24-hour]

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, German, Spanish, Chinese [Mandarin], French, Portuguese, Italian, Ukrainian, Chinese [Cantonese], Korean, Russian, Japanese

Ideally located in the prime touristic area of North Port Douglas, Sheraton Grand Mirage Resort Port Douglas promises a relaxing and wonderful visit. The hotel offers a high standard of service and amenities to suit the individual needs of all travelers. To be found at the hotel are 24-hour room service, 24-hour security, chapel, daily housekeeping, gift/souvenir shop. Guestrooms are fitted with all the amenities you need for a good night's sleep. In some of the rooms, guests can find television LCD/plasma screen, complimentary instant coffee, complimentary tea, linens, sofa. Entertain the hotel's recreational facilities, including yoga room, hot tub, private beach, fitness center, sauna. Discover all Port Douglas has to offer by making Sheraton Grand Mirage Resort Port Douglas your base.