Riu Palace Kukulkan - Adults Only - All Inclusive
8.3Rating
ExcellentRated by Guests
40Reviews
What to expect
Pros
- 🌟Exceptional staff friendliness and service
- 🍴Great food quality and selection
- 🧼High cleanliness standards throughout the hotel
- 🌊Beautiful ocean views and beach access
- 🍸Fantastic swim-up bar experience
- 🏡Comfortable and well-maintained room accommodations
- 🛎️Super attentive and friendly wait staff and housekeeping
- 🌮Delicious tacos at the lounge bar
- 👩👩👧👦Good for groups with various activities and amenities
- 🔒Safe and secure environment with attentive security
Cons
- 🍽️Limited food options or quality concerns
- 🎵Unsatisfactory entertainment or music choices
- 🕰️Short pool hours can be inconvenient for guests
- 🔊Noise disturbances from staff activities or elevator nearby
- 🎭Lack of inclusive or culturally relevant nighttime shows
- 💰Perceived as overpriced for the overall experience
- 🚫Issues with management responsiveness or security measures
- 🍹Inconsistent cocktail quality or service at the bar
- 🛏️Room amenities and design may not meet expectations
- 🤢Concerns about food safety or health issues
What this place has to offer
Things to do and ways to relaxSpa, Spa/sauna
Services and conveniencesConcierge, Daily housekeeping, Elevator, Laundry service
Dining, drinking, and snackingBreakfast [free]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish
Where you'll be sleeping
Suite Ocean View Elite Club
1 king bed
Junior Suite Ocean View
2 double beds or 1 king bed
Junior Suite Ocean View Elite Club
2 double beds or 1 king bed
Junior Suite Partial Ocean View
2 double beds or 1 king bed
Junior Suite Ocean Front Elite Club
2 double beds or 1 king bed
Junior Suite
2 double beds or 1 king bed
40 m²
Junior Suite (U)
40 m²
Junior Suite, Partial Ocean View (U)
40 m²
Junior Suite Ocean Front Elite Club (U)
40 m²
Junior Suite Ocean View Elite Club (U)
What other guests say about this hotel
Is this hotel improving or worsening?
We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is improving 75.85% over the period.