Exterior view
Exterior view
Exterior view
Exterior view
Lobby
Entrance
Executive Suite with 1 king-size bed and 2 sing le beds - View
Sanggar Agung Temple - 1.21 km from property
Bungkul Park - 4.27 km from property
Executive Suite with 1 King-Size Bed - Guestroom
Swimming pool
Superior Suite with King Bed - Bed
Executive Suite with 1 king-size bed and 2 sing le beds - Guestroom
Swimming pool
Executive Suite with 1 King-Size Bed - Guestroom
Swimming pool
Swimming pool
Swimming pool
Facilities
Bar
Meeting room / ballrooms
Facilities
Facilities
Business center
Facilities
Facilities
Deluxe Double Bed - Guestroom
Food and beverages
Facilities
Fitness center
Facilities
Cleanliness measures
Cleanliness measures
Spa
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Bar
Restaurant
Kid’s club
Fitness center
Facilities
Bar/lounge
Restaurant
Facilities
Bar/lounge
Restaurant
Facilities
Meeting room / ballrooms
Banquet hall
Facilities
Facilities
Ballroom

Novotel Samator Surabaya Timur

9.2Rating
ExceptionalRated by Guests
1,086Reviews

What to expect

Pros

  • 🏊Swimming pool available for relaxation
  • 🍽️Wide range of food options, both hot and cold
  • 👨‍👩‍👧‍👦Family-friendly atmosphere with kids club and playground
  • 🏋️Good gym facilities for sports enthusiasts
  • 🚗Ample parking space for visitors
  • 🛏️Spacious and clean rooms for a comfortable stay
  • 🤝Friendly and helpful staff providing excellent service
  • 🍲Delicious and varied food options available
  • 🌟Top-rated staycation destination with great facilities
  • 🎂Special arrangements for celebrations and birthdays

Cons

  • Slow service and miscommunication issues reported
  • 🧹Rooms need better cleaning maintenance
  • 🧂Some hot food items may be too salty for some guests
  • 🍹Limited capacity in breakfast room at peak times
  • 🙏Space for prayer limited to accommodate only one person
  • 💧Small complimentary water bottles provided
  • 🍴Restaurant in different building may inconvenience guests
  • 🚿Cleaning team may be late in servicing rooms
  • 💤Basic suite amenities may not meet all expectations
  • 🚗Access to the hotel may be challenging during peak hours

What this place has to offer

Things to do and ways to relaxFitness center, Game room, Massage, Mini golf course, Pool with view, Sauna, Solarium, Spa, Spa/sauna, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingRestaurant [halal], Room service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Indonesian

The 4-star Novotel Samator Surabaya Timur offers comfort and convenience whether you're on business or holiday in Surabaya. Both business travelers and tourists can enjoy the property's facilities and services. Service-minded staff will welcome and guide you at Novotel Samator Surabaya Timur. Each guestroom is elegantly furnished and equipped with handy amenities. The property offers various recreational opportunities. Discover all Surabaya has to offer by making Novotel Samator Surabaya Timur your base.

Where you'll be sleeping

Superior Suite with King Bed image 1
Superior Suite with King Bed image 2
Superior Suite with King Bed image 3
Superior Suite with King Bed image 4
Superior Suite with King Bed image 5
76 m²

Superior Suite with King Bed

1 king bed

Deluxe Double Bed image 1
Deluxe Double Bed image 2
Deluxe Double Bed image 3
Deluxe Double Bed image 4
Deluxe Double Bed image 5
Deluxe Double Bed image 6
30 m²

Deluxe Double Bed

1 double bed

Deluxe Twin Bed image 1
Deluxe Twin Bed image 2
Deluxe Twin Bed image 3
Deluxe Twin Bed image 4
Deluxe Twin Bed image 5
Deluxe Twin Bed image 6
30 m²

Deluxe Twin Bed

2 single beds & 2 single beds

Executive Suite with 1 King-Size Bed image 1
Executive Suite with 1 King-Size Bed image 2
Executive Suite with 1 King-Size Bed image 3
Executive Suite with 1 King-Size Bed image 4
Executive Suite with 1 King-Size Bed image 5
56 m²

Executive Suite with 1 King-Size Bed

1 king bed

Superior Room - 2 Single Beds image 1
Superior Room - 2 Single Beds image 2
Superior Room - 2 Single Beds image 3
Superior Room - 2 Single Beds image 4
Superior Room - 2 Single Beds image 5
29 m²

Superior Room - 2 Single Beds

2 single beds

Executive Suite with 1 king-size bed and 2 sing le beds image 1
Executive Suite with 1 king-size bed and 2 sing le beds image 2
Executive Suite with 1 king-size bed and 2 sing le beds image 3
Executive Suite with 1 king-size bed and 2 sing le beds image 4
Executive Suite with 1 king-size bed and 2 sing le beds image 5
128 m²

Executive Suite with 1 king-size bed and 2 sing le beds

1 king bed

Superior King Bed image 1
Superior King Bed image 2
Superior King Bed image 3
Superior King Bed image 4
29 m²

Superior King Bed

1 king bed

Executive King Room image 1
Executive King Room image 2
Executive King Room image 3
Executive King Room image 4
56 m²

Executive King Room

Superior Room image 1
Superior Room image 2
28 m²

Superior Room

2 single beds

SUITE Executive room with 1 king-size bed, 1 queen-size bed and 2 single beds image 1
SUITE Executive room with 1 king-size bed, 1 queen-size bed and 2 single beds image 2
SUITE Executive room with 1 king-size bed, 1 queen-size bed and 2 single beds image 3
SUITE Executive room with 1 king-size bed, 1 queen-size bed and 2 single beds image 4
SUITE Executive room with 1 king-size bed, 1 queen-size bed and 2 single beds image 5
SUITE Executive room with 1 king-size bed, 1 queen-size bed and 2 single beds image 6

SUITE Executive room with 1 king-size bed, 1 queen-size bed and 2 single beds

What other guests say about this hotel

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Where you'll be staying