Madison Plaza Townsville

Name: Madison Plaza Townsville
Address: Cnr Flinders & Stanley Streets, Townsville, Queensland, 4810, Australia
Rating: 6.749676898222939

Townsville, Australia

6.7Rating

GoodRated by Guests

2,476Reviews

What to expect

Pros

👍Friendly and helpful staff
🌟Great location near attractions and amenities
🛏️Comfortable and clean rooms
🔒Secure guest-only access for added security
🚗Value for money parking options
🌅Convenient central location
💤Quiet and peaceful environment
🍴Basic goods prepared in the hotel
🛁Relaxing bath facilities available
🏨Spacious room with comfortable bed

Cons

🧻Unclean and outdated rooms
🚫Lack of on-site parking and need to pay for off-site parking
🔇Thin walls leading to noise disturbance from neighboring rooms
🍽️Poor dining facilities or lack of cutlery provided
🧯Issues with air conditioning not working properly
💸Unacceptable customer service experiences
🚪Room cleanliness concerns, including stains, dust, and mould
🛋️Tired decor and need for room maintenance or updates
🚭Lack of designated smoking areas causing inconvenience
🤷‍♂️Difficulty in resolving issues with reception or management

What this place has to offer

Services and conveniencesContactless check-in/out, Daily housekeeping, Elevator, Laundry service, Luggage storage

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish

[HOTELNAME] is conveniently located in the heart of Townsville's shopping and business district, just a 10-minute drive from the airport and a two-minute drive from the iconic beachfront known as The Strand. This property offers a range of guestrooms and suites, as well as a full conference & meeting centre. All hotel rooms are non-smoking with individually controlled air conditioning, wireless Internet access, flat-screen TVs, tea and coffee facilities, complimentary toiletries and bar fridges. All Executive Rooms have undergone a full refurbishment in 2013, providing guests with a modern, comfortable space in which to relax after a day of sightseeing or business meetings. All of your shopping and dining dreams are located next to the hotel, in the fabulous City Lane & City Arcade precinct. There has never been a better time to stay and play.