Exterior view
View
Exterior view
Exterior view
Lobby
Lobby
Lobby
Lobby
Entrance
Lobby
Uncle's Ho Mausoleum - 2.43 km from property
Vietnam Museum of Ethnology - 1.62 km from property
Premier Suite - Bed
West Lake - 2.83 km from property
Tran Quoc Pagoda - 3.1 km from property
Hoàn Kiếm Lake - 4.18 km from property
Swimming pool
Swimming pool
Meeting room / ballrooms
Bar/lounge
Bar/lounge
Bar/lounge
Bar/lounge
Meeting room / ballrooms
Food and beverages
Restaurant
Bar/lounge
Deluxe Twin - Bed
Food and beverages
Bar/lounge
Restaurant
Food and beverages
Deluxe King - Bed
Meeting room / ballrooms
Spa
Bathroom
Bar/lounge
Restaurant
Bar/lounge
Restaurant
Restaurant
Fitness center
Facilities
Fitness center
Bar/lounge
Bar/lounge
Food and beverages
Food and beverages
Surrounding environment
Bar/lounge
Bar/lounge
Bar/lounge
Food and beverages
Bar/lounge
Fitness center
Spa
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Meeting room / ballrooms
Bar/lounge
Meeting room / ballrooms
Restaurant
Food and beverages
Bar/lounge
Food and beverages
Bar/lounge
Meeting room / ballrooms
Restaurant
Restaurant

Lotte Hotel Hanoi

9.5Rating
ExceptionalRated by Guests
855Reviews

What to expect

Pros

  • 🎉Exceptional service and comfort
  • 🌆Breathtaking views over the city
  • 🍽️Delicious and high-quality food
  • 🤝Friendly and professional staff
  • 🏊‍♂️Great indoor pool and spa facilities
  • 🎁Personalized and thoughtful gifts
  • 🛌Comfortable and spacious rooms
  • 🍸Exceptional cocktails and dining options
  • 👑Made to feel like royalty by the staff
  • 🛍️Convenient access to shopping and amenities

Cons

  • 🧼Some areas need better cleaning
  • 🚿Shower cubicles could be improved
  • 🚶‍♂️Slightly distant from tourist hotspots
  • 💸Expensive water and market prices
  • 🛎️Reception might not be customer-oriented
  • 🍴Limited options for vegetarians
  • 🚪Doors in need of maintenance or repair
  • 📶Inconsistent Wi-Fi connection
  • 🛋️Rooms could be more soundproof
  • 🔊Narrow hallways causing congestion

What this place has to offer

Things to do and ways to relaxFitness center, Golf course [on-site], Hot tub, Massage, Nightclub, On-site entertainment, Sauna, Spa, Spa/sauna, Steamroom, Tours, Yoga room
Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingGrocery delivery, Kitchen, Restaurant [halal], Restaurant [kosher], Room service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Korean, Vietnamese

Ideally located in the prime touristic area of Ba Dinh District, Lotte Hotel Hanoi promises a relaxing and wonderful visit. Both business travelers and tourists can enjoy the hotel's facilities and services. 24-hour room service, free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, express check-in/check-out are on the list of things guests can enjoy. Television LCD/plasma screen, clothes rack, complimentary instant coffee, complimentary tea, mirror can be found in selected guestrooms. Take a break from a long day and make use of fitness center, sauna, outdoor pool, indoor pool, massage. Friendly staff, great facilities and close proximity to all that Hanoi has to offer are three great reasons you should stay at Lotte Hotel Hanoi.

Where you'll be sleeping

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42 m²

Club Deluxe King Room

1 king bed

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42 m²

Deluxe King

1 king bed

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44 m²

Deluxe Twin

2 single beds

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64 m²

Junior Suite King

1 king bed

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61 m²

Club Junior Suite with King Bed - Club Lounge Access for Adults Only

1 king bed

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44 m²

Club Deluxe Twin

2 single beds

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64 m²

Junior Suite Twin

2 single beds

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147 m²

Premier Suite

1 king bed

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99 m²

Deluxe Suite

1 king bed

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61 m²

Club Junior Suite with Twin Bed - Club Lounge Access for Adults Only

2 single beds

What other guests say about this hotel

Is this hotel improving or worsening?

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Where you'll be staying