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ibis Mackay

Mackay, Australia

8.3Rating
ExcellentRated by Guests
1,143Reviews

What to expect

Pros

  • 👍Friendly and helpful staff
  • 🍴Great food options at the restaurant
  • 🚗Convenient location right next to the airport
  • 🧼Clean and tidy rooms
  • 🛏️Comfortable beds and pillows
  • 🍳Efficient breakfast service
  • 🍺Good selection of drinks at the bar
  • 🔒Secured parking available
  • 🌟Excellent customer service experience
  • 🌈Nice outdoor area for relaxation

Cons

  • 💸Overpriced menu at the restaurant
  • 🚿Small and impractical shower cubicles
  • 🕒Slow service at the bar and restaurant
  • 🧹Rooms need better cleaning standards
  • 😴Inconsistent service quality
  • 🥶Lack of heating in rooms during winter
  • 🚗Confusing or inconvenient parking system
  • 🤷Lack of responsiveness to customer requests
  • 🍽️Limited and overpriced food options
  • 🔊Noise disturbance from neighboring rooms or areas

What this place has to offer

Things to do and ways to relaxBilliards, Fitness center, On-site entertainment, Table tennis, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingKitchen, Room service [24-hour], Shared kitchen
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish

Stop at Ibis Mackay to discover the wonders of Mackay. Featuring a complete list of amenities, guests will find their stay at the property a comfortable one. Service-minded staff will welcome and guide you at the Ibis Mackay. All rooms are designed and decorated to make guests feel right at home, and some rooms come with television LCD/plasma screen, linens, closet, internet access – wireless, air conditioning. The hotel offers various recreational opportunities. For reliable service and professional staff, Ibis Mackay caters to your needs.

Where you'll be sleeping

Standard Room 1 King Bed image 1
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Standard Room 1 King Bed image 8
Standard Room 1 King Bed image 9
Standard Room 1 King Bed image 10
17 m²

Standard Room 1 King Bed

1 queen bed

Superior Room 2 Single Beds image 1
Superior Room 2 Single Beds image 2
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Superior Room 2 Single Beds image 5
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Superior Room 2 Single Beds image 7
Superior Room 2 Single Beds image 8
Superior Room 2 Single Beds image 9
17 m²

Superior Room 2 Single Beds

2 single beds

Superior Room 1 Queen Bed image 1
Superior Room 1 Queen Bed image 2
Superior Room 1 Queen Bed image 3
Superior Room 1 Queen Bed image 4
Superior Room 1 Queen Bed image 5
Superior Room 1 Queen Bed image 6
Superior Room 1 Queen Bed image 7
Superior Room 1 Queen Bed image 8
Superior Room 1 Queen Bed image 9
17 m²

Superior Room 1 Queen Bed

1 queen bed

Standard Room 1 Queen Size Bed image 1
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Standard Room 1 Queen Size Bed image 3
Standard Room 1 Queen Size Bed image 4
Standard Room 1 Queen Size Bed image 5
Standard Room 1 Queen Size Bed image 6
Standard Room 1 Queen Size Bed image 7
Standard Room 1 Queen Size Bed image 8
17 m²

Standard Room 1 Queen Size Bed

1 queen bed

Disability Accessible Room image 1
Disability Accessible Room image 2
Disability Accessible Room image 3
Disability Accessible Room image 4
24 m²

Disability Accessible Room

1 queen bed

Barrier Free Room image 1
24 m²

Barrier Free Room

1 double bed

Executive Queen Room High Floor image 1
17 m²

Executive Queen Room High Floor

Wide entries for wheelchairs, handrails and ext ra large bathrooom, ibis Sweet Bed image 1
Wide entries for wheelchairs, handrails and ext ra large bathrooom, ibis Sweet Bed image 2
Wide entries for wheelchairs, handrails and ext ra large bathrooom, ibis Sweet Bed image 3

Wide entries for wheelchairs, handrails and ext ra large bathrooom, ibis Sweet Bed

Superior image 1
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Superior

Room Assigned on Arrival image 1

Room Assigned on Arrival

What other guests say about this hotel

  • 1

Is this hotel improving or worsening?

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ibis MackayMackay, Australia

Where you'll be staying