Exterior view
View
View
View
View
Entrance
Entrance
Lobby
Entrance
Entrance
Entrance
Entrance
Entrance
Entrance
Lobby
Lobby
Lobby
Lobby
Entrance
Entrance
Swimming pool
Swimming pool
Swimming pool
Swimming pool
Swimming pool
Swimming pool
Surrounding environment
Facilities
Facilities
Standard Double or Twin Room
Recreational facilities
Facilities
Superior Double or Twin Room
Nearby attraction
Facilities
null
Recreational facilities
Guestroom
Bathroom
Facilities
Bathroom
null
Facilities
Bathroom
Facilities
Surrounding environment
Bathroom
Facilities
Facilities
Bathroom
Facilities
Bathroom
Nearby attraction
Balcony/terrace
Bathroom
Facilities
null
Facilities
Facilities
Facilities
Facilities
Facilities
Facilities
Surrounding environment
Facilities
Bar/lounge
Food and beverages
Facilities
Facilities
Surrounding environment
Surrounding environment
Food and beverages
Food and beverages
Food and beverages
Sports and activities
Food and beverages
Food and beverages
Surrounding environment
Food and beverages
Surrounding environment
Surrounding environment
Food and beverages
Food and beverages
Banquet hall
Facilities
Food and beverages
Balcony/terrace
Facilities
Facilities
Food and beverages
Facilities
Facilities
Food and beverages
Food and beverages
Food and beverages
Facilities
null
null
Facilities
Bathroom
Recreational facilities

Hotel Ismael

9.0Rating
ExcellentRated by Guests
328Reviews

What to expect

Pros

  • 👍Friendly and helpful staff
  • 🏨Great location near attractions and restaurants
  • 👌Modern and clean facilities
  • 🍳Delicious and varied breakfast options
  • 😊Attentive and welcoming service
  • 🏊Rooftop pool with spectacular views
  • 🌳Beautiful park views from the hotel
  • 🛌Comfortable and cozy rooms with modern decor
  • 🍹Great complimentary amenities like snacks and drinks
  • 👏Excellent value for the quality of stay

Cons

  • 🧹Inconsistent room cleanliness standards
  • 🚿Bathroom convenience issues in some rooms
  • 🌃Surroundings may not be recommendable at night
  • 💤Noise levels in certain rooms
  • 📶Poor cell phone service and wifi in some areas
  • 🍽️Lack of on-site restaurant options
  • 🥶Heating issues reported in some rooms
  • 🚪Initial room allocation concerns
  • 💲Price may not match expectations for some guests
  • 🕰️Slow service experienced in certain instances

What this place has to offer

Things to do and ways to relaxHiking, On-site entertainment, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Food delivery, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish, French, Portuguese, Italian

The 4-star Hotel Ismael 312 offers comfort and convenience whether you're on business or holiday in Santiago. The hotel offers a wide range of amenities and perks to ensure you have a great time. 24-hour front desk, luggage storage, airport transfer, car hire, newspapers are there for guest's enjoyment. Each guestroom is elegantly furnished and equipped with handy amenities. Take a break from a long day and make use of outdoor pool, massage. Hotel Ismael 312 combines warm hospitality with a lovely ambiance to make your stay in Santiago unforgettable.

Where you'll be sleeping

Junior Suite image 1

Junior Suite

1 double bed & 1 double bed

Room Assigned on Arrival image 1

Room Assigned on Arrival

Suite Single Room image 1

Suite Single Room

Economy Room image 1

Economy Room

Shared Room image 1

Shared Room

Junior Suite - Single Use image 1

Junior Suite - Single Use

Standard Double or Twin Room image 1
Standard Double or Twin Room image 2
Standard Double or Twin Room image 3
Standard Double or Twin Room image 4
Standard Double or Twin Room image 5
Standard Double or Twin Room image 6
Standard Double or Twin Room image 7
Standard Double or Twin Room image 8
Standard Double or Twin Room image 9
Standard Double or Twin Room image 10
Standard Double or Twin Room image 11
Standard Double or Twin Room image 12
Standard Double or Twin Room image 13
Standard Double or Twin Room image 14
Standard Double or Twin Room image 15
Standard Double or Twin Room image 16
Standard Double or Twin Room image 17
Standard Double or Twin Room image 18
20 m²

Standard Double or Twin Room

1 queen bed or 2 single beds

Superior Double or Twin Room image 1
Superior Double or Twin Room image 2
Superior Double or Twin Room image 3
Superior Double or Twin Room image 4
Superior Double or Twin Room image 5
Superior Double or Twin Room image 6
Superior Double or Twin Room image 7
Superior Double or Twin Room image 8
Superior Double or Twin Room image 9
Superior Double or Twin Room image 10
Superior Double or Twin Room image 11
Superior Double or Twin Room image 12
Superior Double or Twin Room image 13
Superior Double or Twin Room image 14
Superior Double or Twin Room image 15
Superior Double or Twin Room image 16
Superior Double or Twin Room image 17
25 m²

Superior Double or Twin Room

1 queen bed or 2 single beds

Single Room image 1
Single Room image 2

Single Room

1 single bed

Superior Single Room image 1

Superior Single Room

1 single bed

What other guests say about this hotel

Is this hotel improving or worsening?

We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is worsening -20.38% over the period.

Who should stay here

We've analyzed the reviews to find out what different types of travelers think about this hotel.

When to stay here

We've analyzed the reviews to find out what months are best to stay here.

Where you'll be staying