Grand Rezen Hotel New City Garden Suzhou
8.1Rating
ExcellentRated by Guests
86Reviews
What to expect
Pros
- 🏨Convenient location near the train station
- 🍽️Excellent breakfast and lunch buffets
- 🧼Large, clean, and comfortable rooms
- 🤝Polite and multilingual staff providing excellent service
- 💰Great value for the price paid
- 🛏️Spacious room with separate areas for different functions
- 👍Friendly and helpful staff
- 🚗Easy access to Suzhou industry areas
- 👌Good access to public transportation
- 🍕Close proximity to Pizza Hut for dining options
Cons
- 👎Poor service and food quality
- 🦟Found bugs on the bed
- 👂Thin walls leading to noise disturbances
- 💸Expensive breakfast at the hotel
- 🚗Location not ideal for holiday travelers
- 🚧Old furnishings and carpets in certain areas
- 🗣️Language barrier with staff not fluent in English
- 🍽️Room service portions small for the price
- 📢Noise from car horns due to thin windows
- 🚫No front desk in certain wings of the hotel
What this place has to offer
Things to do and ways to relaxFitness center, Spa, Spa/sauna, Tours
Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Chinese [Mandarin]
The 4-star New City Garden Hotel offers comfort and convenience whether you're on business or holiday in Suzhou. Offering a variety of facilities and services, the hotel provides all you need for a good night's sleep. Take advantage of the hotel's free Wi-Fi in all rooms, 24-hour security, daily housekeeping, private check in/check out, wheelchair accessible. Comfortable guestrooms ensure a good night's sleep with some rooms featuring facilities such as television LCD/plasma screen, clothes rack, complimentary instant coffee, complimentary tea, linens. Entertain the hotel's recreational facilities, including fitness center, indoor pool. Convenience and comfort makes New City Garden Hotel the perfect choice for your stay in Suzhou.
Where you'll be sleeping
90 m²
Deluxe Suite
1 queen bed
55 m²
Rezen - East Wing Family 1 Bed Room
2 queen beds
50 m²
Rezen - Romantic Room, Huaihai Street Style
1 queen bed
50 m²
Twin Superior Room
2 single beds
45 m²
Rezen - Deluxe 1 Bed Room
1 queen bed
50 m²
Rezen - YUNDUAN Viewing Room
1 queen bed
55 m²
Rezen - YANGSHENG Family Room
2 queen beds
50 m²
Rezen - Princess Room, 3 Single Beds
3 single beds
55 m²
Rezen - Parent Child Theme Room
3 single beds
50 m²
Rezen - Princess Room, 1 Single Bed and 1 Queen Bed
1 single bed and 1 queen bed
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