Grand Hyatt Xi An

Name: Grand Hyatt Xi An
Address: No. 12, Jinye Road, High Tech Zone, Xian, Shaanxi, China, Xian, Shaanxi, 710077, China
Rating: 9.428571428571429

Xi'an, China

No. 12, Jinye Road, High Tech Zone, Xian, Shaanxi, China, 710077

9.4Rating

ExceptionalRated by Guests

7Reviews

What to expect

Pros

👍Friendly and accommodating staff
🏨Spacious rooms with nice interior
🌟Excellent customer service
🏋️‍♂️Well-equipped gym facilities
🛁Separate dressing room in rooms
🍴Wonderful food options in restaurants
🏊Beautiful pool and jacuzzi
🌆Great views from the hotel
🛍️Convenient location near shopping center
👨‍💼Excellent secretarial services

Cons

🔇Issues with language communication skills
🔧Maintenance needed for sauna and steam room
🚪Loosened knobs in the bathroom
🆙Elevator buttons need improvement
💼Reception staff professionalism to be enhanced
🛁Lack of bathtub in the bathroom
🥤Mini-fridge not cold enough
☕No coffee machine in the room
🕰️Room service limited hours
🌍Distance from city attractions

What this place has to offer

Things to do and ways to relaxFitness center, On-site entertainment, Spa, Spa/sauna, Steamroom, Tours

Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage

Dining, drinking, and snackingGrocery delivery

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, Chinese [Mandarin]

Located in Greenland Exhibition Center, Grand Hyatt Xi'An is a perfect starting point from which to explore Xian. Both business travelers and tourists can enjoy the property's facilities and services. Service-minded staff will welcome and guide you at Grand Hyatt Xi'An. Guestrooms are designed to provide an optimal level of comfort with welcoming decor and some offering convenient amenities like linens, closet, air conditioning, heating, desk. The property offers various recreational opportunities. A welcoming atmosphere and excellent service are what you can expect during your stay at Grand Hyatt Xi'An.