GOLDEN TULIP LEGACY SURABAYA

Name: GOLDEN TULIP LEGACY SURABAYA
Address: Jl. HR Muhammad No. 269, Surabaya, East Java, 60226, Indonesia
Rating: 7.870476190476189

Surabaya, Indonesia

7.9Rating

Very GoodRated by Guests

315Reviews

What to expect

Pros

🍽️Delicious food with a variety of options
🏞️Great city view from the hotel
🛏️Comfortable and clean rooms
👫Friendly and helpful staff
🌆Strategic location with easy access to amenities
🏊Spacious event venues and meeting rooms
🌺Nice ambiance and decor in the hotel
☕Good coffee and barista service
🍳Delightful breakfast with a variety of dishes
🔔Prompt and accommodating service for events and conferences

Cons

💸Issues with voucher purchases and parking charges
🕰️Delays in room availability and check-in process
🧹Poor cleanliness in some rooms and common areas
❌Unsatisfactory service recovery and lack of apology for issues
🥴Inconsistent room quality and maintenance issues
🚫Noise disturbances from neighboring rooms
🍛Disappointing food quality and presentation at times
🚗Limited parking options and access for guests
🌿Lack of maintenance in pool and garden areas
🔊Noise disruptions affecting quality of sleep

What this place has to offer

Things to do and ways to relaxFitness center, Massage, Nightclub, Spa, Spa/sauna

Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Laundry service, Luggage storage

Dining, drinking, and snackingRoom service [24-hour]

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, Indonesian

Rich Palace Hotel by SoASIA Hotels and Resorts is perfectly located for both business and leisure guests in Surabaya. Featuring a satisfying list of amenities, guests will find their stay at the property a comfortable one. Service-minded staff will welcome and guide you at Rich Palace Hotel by SoASIA Hotels and Resorts. Flat screen television, additional toilet, clothes rack, complimentary instant coffee, complimentary tea can be found in selected guestrooms. Entertain yourself with the property's recreational facilities, including fitness center, golf course (within 3 km), outdoor pool, spa, massage. No matter what your reasons are for visiting Surabaya, Rich Palace Hotel by SoASIA Hotels and Resorts will make you feel instantly at home.