1 Bedroom Junior Suite, 1 King, City view - Bed

Monkasel (Submarine Monument) - 4.55 km from property

Fairfield by Marriott Surabaya

Name: Fairfield by Marriott Surabaya
Address: Jalan Mayjen Sungkono No 178, Surabaya, East Java, 60225, Indonesia
Rating: 8.196865203761751

Surabaya, Indonesia

Jalan Mayjen Sungkono No 178, 60225

8.2Rating

ExcellentRated by Guests

319Reviews

What to expect

Pros

🌟Excellent and friendly staff providing top-notch service
🍳Delicious and varied breakfast options
🏊‍♂️Clean and well-maintained swimming pool with a nice view
🌺Comfortable and cozy rooms with clean bathrooms
🍽️Attentive and helpful restaurant staff
🚗Convenient parking facilities available
🏢Strategic location for business and leisure travelers
💼Efficient housekeeping services ensuring a pleasant stay
👨‍👩‍👧Family-friendly amenities and services
🛏️Comfortable beds providing a good night's sleep

Cons

❌Front desk service lacking in friendliness and efficiency
🔇Noise from neighboring rooms and upper floors can be disturbing
🍴Limited variety and quality of breakfast options
🧴Maintenance issues with room furniture and amenities
🚫Inconsistent service quality and cleanliness standards
🚗Difficulties with parking arrangements and availability
💸Some guests felt the hotel did not meet expectations for the price
👎Poor management response to guest concerns and issues
😕Unpleasant experiences with room cleanliness and maintenance
😔Disappointing service quality compared to expectations from a Marriott hotel

What this place has to offer

Things to do and ways to relaxFitness center, Golf course [on-site], Massage, On-site entertainment, Spa, Spa/sauna, Tennis court

Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage

Dining, drinking, and snackingGrocery delivery, Room service [24-hour]

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, Indonesian

Set in a prime location of Surabaya, Fairfield by Marriott Surabaya puts everything the city has to offer just outside your doorstep. The property features a wide range of facilities to make your stay a pleasant experience. 24-hour security are on the list of things guests can enjoy. Television LCD/plasma screen, air conditioning, wake-up service, desk, alarm clock can be found in selected guestrooms. The hotel offers various recreational opportunities. Convenience and comfort makes Fairfield by Marriott Surabaya the perfect choice for your stay in Surabaya.