City View One Bedroom Suite - Separate living room

Two Bedroom Suite - Separate living room

Burgu Arjaan by Rotana

Name: Burgu Arjaan by Rotana
Address: Altaycesme District, Samanyolu Street, No: 23 B Blok, İstanbul, Istanbul, 34843, Turkey
Rating: 8.559670781893004

Istanbul, Turkey

Altaycesme District, Samanyolu Street, No: 23 B Blok, 34843

8.6Rating

ExcellentRated by Guests

243Reviews

What to expect

Pros

👩‍💼Friendly and professional staff providing top service
🏊‍♂️Great pool and gym facilities with attentive staff
🍽️Delicious food and excellent restaurant service
🧼Clean and well-maintained rooms with modern amenities
🌟Efficient and kind housekeeping staff ensuring guest comfort
👍Convenient location with good transportation access
🤝Helpful and attentive front desk and reception staff
🍳Variety and quality of breakfast options
👏Excellent service for business conferences and events
😊Warm and welcoming atmosphere with caring employees

Cons

🕵️‍♂️Inconsistent room cleaning services and maintenance issues
🍹Misleading information or restrictions on pool and amenities access
🍽️Poor restaurant service, unprofessional behavior of waitstaff
💸Unexpected charges or issues with billing and credit card handling
😕Limited English proficiency among some staff members
🚪Issues with room door locks and security concerns
🧖‍♀️Unsatisfactory spa cleanliness and maintenance standards
🚗Parking issues or lack of parking facilities
🍴Inconsistent quality and temperature of food in the restaurant
👎Undertrained or unhelpful staff affecting overall guest experience

What this place has to offer

Things to do and ways to relaxFitness center, Massage, Sauna, Spa, Spa/sauna, Steamroom, Tours

Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage

Dining, drinking, and snackingGrocery delivery, Kitchen, Restaurant [halal], Room service [24-hour]

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, German, Spanish, French, Italian, Arabic, Turkish, Ukrainian, Russian

Set in a prime location of Istanbul, Burgu Arjaan by Rotana puts everything the city has to offer just outside your doorstep. Featuring a complete list of amenities, guests will find their stay at the property a comfortable one. 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, fireplace are there for guest's enjoyment. Some of the well-appointed guestrooms feature television LCD/plasma screen, bathroom phone, carpeting, clothes rack, complimentary instant coffee. To enhance guests' stay, the hotel offers recreational facilities such as fitness center, sauna, outdoor pool, indoor pool, kids club. Burgu Arjaan by Rotana combines warm hospitality with a lovely ambiance to make your stay in Istanbul unforgettable.