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Premier Ocean, Guest room, 2 Queen, Ocean view, High floor - Guestroom
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Beach

The Westin Hapuna Beach Resort

Puako, United States

8.5Rating
ExcellentRated by Guests
4,302Reviews

What to expect

Pros

  • 🏖️Beautiful beach nearby
  • 🌺Friendly and attentive staff
  • 🥂Great poolside service
  • 🌴Lovely grounds and serene ambiance
  • 🤝Exceptional customer service from specific staff members
  • 🍹Delicious cocktails and beverages
  • 🌅Stunning ocean views from the room and property
  • 🛏️Comfortable and spacious rooms with ocean views
  • 🍽️Tasty breakfast buffet with a variety of options
  • 🏊Access to adult and family pools for different preferences

Cons

  • 🐜Cockroach sighting in the room
  • 🏗️Construction noise and disruption at the pool area
  • 🚨Frequent fire alarms and emergency sirens causing disturbance
  • 🍽️Subpar quality of complimentary breakfast for elite members
  • 🏝️Issues with beach cleanliness and beach chairs
  • 🛌Room maintenance issues, like toilet problems and key card malfunctions
  • 🍔Poor quality and overpriced food at certain on-site restaurants
  • 🏊Limited poolside capacity and availability of loungers
  • 📡Inconsistency in service levels and lackluster housekeeping
  • 🔊Loud jackhammering noise due to ongoing construction

What this place has to offer

Things to do and ways to relaxDiving, Fishing, Fitness center, Game room, Golf course [on-site], Hiking, Hot tub, Massage, On-site entertainment, Pool with view, Sauna, Snorkeling, Spa, Spa/sauna, Steamroom, Tours, Yoga room
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Laundry service, Luggage storage
Dining, drinking, and snackingGrocery delivery, Room service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Filipino, Chinese [Mandarin], Japanese

Set in a prime location of Hawaii The Big Island, Hapuna Beach Resort puts everything the city has to offer just outside your doorstep. The property offers a high standard of service and amenities to suit the individual needs of all travelers. All the necessary facilities, including 24-hour room service, wheelchair accessible, Wi-Fi in public areas, room service, restaurant, are at hand. Comfortable guestrooms ensure a good night's sleep with some rooms featuring facilities such as flat screen television, complimentary instant coffee, complimentary tea, mirror, slippers. The property offers various recreational opportunities. Hapuna Beach Resort combines warm hospitality with a lovely ambiance to make your stay in Hawaii The Big Island unforgettable.

Where you'll be sleeping

Partial Ocean View - King, Guest room, 1 King, Balcony image 1
Partial Ocean View - King, Guest room, 1 King, Balcony image 2
Partial Ocean View - King, Guest room, 1 King, Balcony image 3
Partial Ocean View - King, Guest room, 1 King, Balcony image 4
Partial Ocean View - King, Guest room, 1 King, Balcony image 5
Partial Ocean View - King, Guest room, 1 King, Balcony image 6
Partial Ocean View - King, Guest room, 1 King, Balcony image 7
Partial Ocean View - King, Guest room, 1 King, Balcony image 8
Partial Ocean View - King, Guest room, 1 King, Balcony image 9
56 m²

Partial Ocean View - King, Guest room, 1 King, Balcony

1 king bed

Ocean View, Guest room, 2 Queen, Ocean view, Balcony image 1
Ocean View, Guest room, 2 Queen, Ocean view, Balcony image 2
Ocean View, Guest room, 2 Queen, Ocean view, Balcony image 3
Ocean View, Guest room, 2 Queen, Ocean view, Balcony image 4
Ocean View, Guest room, 2 Queen, Ocean view, Balcony image 5
Ocean View, Guest room, 2 Queen, Ocean view, Balcony image 6
Ocean View, Guest room, 2 Queen, Ocean view, Balcony image 7
Ocean View, Guest room, 2 Queen, Ocean view, Balcony image 8
56 m²

Ocean View, Guest room, 2 Queen, Ocean view, Balcony

2 queen beds

Partial Ocean View, Guest room, 2 Queen, Partial ocean view image 1
Partial Ocean View, Guest room, 2 Queen, Partial ocean view image 2
Partial Ocean View, Guest room, 2 Queen, Partial ocean view image 3
Partial Ocean View, Guest room, 2 Queen, Partial ocean view image 4
Partial Ocean View, Guest room, 2 Queen, Partial ocean view image 5
Partial Ocean View, Guest room, 2 Queen, Partial ocean view image 6
Partial Ocean View, Guest room, 2 Queen, Partial ocean view image 7
Partial Ocean View, Guest room, 2 Queen, Partial ocean view image 8
56 m²

Partial Ocean View, Guest room, 2 Queen, Partial ocean view

2 queen beds

Lanai Room, Guest room, 2 Queen, Partial ocean view, Balcony image 1
Lanai Room, Guest room, 2 Queen, Partial ocean view, Balcony image 2
Lanai Room, Guest room, 2 Queen, Partial ocean view, Balcony image 3
Lanai Room, Guest room, 2 Queen, Partial ocean view, Balcony image 4
Lanai Room, Guest room, 2 Queen, Partial ocean view, Balcony image 5
Lanai Room, Guest room, 2 Queen, Partial ocean view, Balcony image 6
Lanai Room, Guest room, 2 Queen, Partial ocean view, Balcony image 7
Lanai Room, Guest room, 2 Queen, Partial ocean view, Balcony image 8
56 m²

Lanai Room, Guest room, 2 Queen, Partial ocean view, Balcony

2 queen beds

Lanai Room, Guest room, 1 King, Partial ocean view, Balcony image 1
Lanai Room, Guest room, 1 King, Partial ocean view, Balcony image 2
Lanai Room, Guest room, 1 King, Partial ocean view, Balcony image 3
Lanai Room, Guest room, 1 King, Partial ocean view, Balcony image 4
Lanai Room, Guest room, 1 King, Partial ocean view, Balcony image 5
Lanai Room, Guest room, 1 King, Partial ocean view, Balcony image 6
Lanai Room, Guest room, 1 King, Partial ocean view, Balcony image 7
56 m²

Lanai Room, Guest room, 1 King, Partial ocean view, Balcony

1 king bed

Lanai Suite, 1 Bedroom Larger Suite, 1 King, Ground floor image 1
Lanai Suite, 1 Bedroom Larger Suite, 1 King, Ground floor image 2
Lanai Suite, 1 Bedroom Larger Suite, 1 King, Ground floor image 3
Lanai Suite, 1 Bedroom Larger Suite, 1 King, Ground floor image 4
Lanai Suite, 1 Bedroom Larger Suite, 1 King, Ground floor image 5
Lanai Suite, 1 Bedroom Larger Suite, 1 King, Ground floor image 6
Lanai Suite, 1 Bedroom Larger Suite, 1 King, Ground floor image 7
Lanai Suite, 1 Bedroom Larger Suite, 1 King, Ground floor image 8
Lanai Suite, 1 Bedroom Larger Suite, 1 King, Ground floor image 9
112 m²

Lanai Suite, 1 Bedroom Larger Suite, 1 King, Ground floor

1 king bed

Ocean View, Guest room, 1 King, Ocean view, Balcony image 1
Ocean View, Guest room, 1 King, Ocean view, Balcony image 2
Ocean View, Guest room, 1 King, Ocean view, Balcony image 3
Ocean View, Guest room, 1 King, Ocean view, Balcony image 4
Ocean View, Guest room, 1 King, Ocean view, Balcony image 5
Ocean View, Guest room, 1 King, Ocean view, Balcony image 6
56 m²

Ocean View, Guest room, 1 King, Ocean view, Balcony

1 king bed

Premier Ocean, Guest room, 2 Queen, Ocean view, High floor image 1
Premier Ocean, Guest room, 2 Queen, Ocean view, High floor image 2
Premier Ocean, Guest room, 2 Queen, Ocean view, High floor image 3
Premier Ocean, Guest room, 2 Queen, Ocean view, High floor image 4
Premier Ocean, Guest room, 2 Queen, Ocean view, High floor image 5
Premier Ocean, Guest room, 2 Queen, Ocean view, High floor image 6
56 m²

Premier Ocean, Guest room, 2 Queen, Ocean view, High floor

2 queen beds

Premier Ocean, Guest room, 1 King, Ocean view, High floor image 1
Premier Ocean, Guest room, 1 King, Ocean view, High floor image 2
Premier Ocean, Guest room, 1 King, Ocean view, High floor image 3
Premier Ocean, Guest room, 1 King, Ocean view, High floor image 4
56 m²

Premier Ocean, Guest room, 1 King, Ocean view, High floor

1 king bed

1 Bedroom Suite, 1 King, Ocean view, Balcony image 1
1 Bedroom Suite, 1 King, Ocean view, Balcony image 2
1 Bedroom Suite, 1 King, Ocean view, Balcony image 3
1 Bedroom Suite, 1 King, Ocean view, Balcony image 4
77 m²

1 Bedroom Suite, 1 King, Ocean view, Balcony

1 king bed

What other guests say about this hotel

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The Westin Hapuna Beach ResortPuako, United States

Where you'll be staying