Hotel CasaBakal - A pie de Laguna - Bacalar
8.1Rating
ExcellentRated by Guests
259Reviews
What to expect
Pros
- 🌟Excellent service from staff
- 👍Delicious food options
- 🏞️Beautiful view of the lagoon
- 🛌Comfortable and spacious rooms
- 🍹Great variety of drinks available
- 🌴Relaxing atmosphere with swings and hammocks
- 👫Friendly and helpful staff
- 🌅Perfect spot to see the sunrise
- 💆Massage services available and relaxing
- 🚣Free kayak usage for guests
Cons
- 🔊Noise disturbance from construction work
- 💸Overpriced tours and services
- 🚪Issues with room keys and security
- 🍽️Slow service and long wait times for meals
- 🛁Hot tub with cold water
- 🏢Hotel facilities not well-maintained
- 🛋️Limited seating available in common areas
- 🍴Limited menu options or disappointing food quality
- ❌Poor customer service experience
- 💰Unexpected additional charges or lack of refund policy
What this place has to offer
Things to do and ways to relaxGame room, Massage, On-site entertainment, Private beach, Spa, Tours, Water sports (non-motorized), Yoga room
Services and conveniencesConcierge, Daily housekeeping, Elevator, Laundry service
Dining, drinking, and snackingGrocery delivery
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish
Casa Bakal is perfectly located for both business and leisure guests in Bacalar. Both business travelers and tourists can enjoy the property's facilities and services. Service-minded staff will welcome and guide you at Casa Bakal. Some of the well-appointed guestrooms feature clothes rack, towels, private entrance, linens, fan. The property offers various recreational opportunities. Convenience and comfort make Casa Bakal the perfect choice for your stay in Bacalar.
Where you'll be sleeping
37 m²
Bungalow - Lagoon View
1 queen bed
12 m²
Bungalow
1 king bed
19 m²
Bungalow - Water Front
1 king bed
46 m²
Quadruple Bungalow With Mini Pool
2 queen beds
27 m²
Quadruple Single Bed Room With Lake View
4 single beds
32 m²
Superior Studio With Lake Front
1 king bed
20 m²
Superior Bungalow with Lake View
1 king bed
20 m²
Quadruple Room with Lake View
2 double beds
21 m²
Standard Room
1 queen bed
24 m²
Standard Quadruple Bungalow
2 queen beds
What other guests say about this hotel
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