DoubleTree by Hilton Heyuan
8.4Rating
ExcellentRated by Guests
71Reviews
What to expect
Pros
- 🌟Excellent customer service and upgrades for special occasions
- 🏊Great pool facilities and outdoor area
- 🍳Solid breakfast options with a wide variety
- 👍Helpful and courteous staff
- 💰Unbeatable prices for the quality provided
- 🛏️Spacious and comfortable rooms with great city views
- 🏬Convenient location near a shopping mall
- 🧖Nice sauna and spa facilities for relaxation
- 🚗Efficient service and assistance with transport arrangements
- 🌇Pleasant views from different parts of the hotel
Cons
- 🚬Staff smoking near the pool area can be off-putting
- 🚭Lack of control over smoking in outdoor dining areas
- 💲Pricey for the overall experience provided
- 🍝Inconsistencies in food quality and service standards
- 🔇Dimly lit fitness center and pool areas may not appeal to everyone
- 🚕Limited availability of hotel drivers and taxi services
- 🛏️Issues with broken or incomplete room amenities
- 🛠️Maintenance and cleanliness issues in certain areas
- 🗣️Language barriers and limited English proficiency among staff
- 🍽️Inconsistencies in buffet quality and dining experiences
What this place has to offer
Things to do and ways to relaxFitness center, Golf course [on-site], Hot tub, Massage, Pool with view, Sauna, Spa, Spa/sauna, Steamroom, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingKitchen, Room service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Chinese [Mandarin], Chinese [Cantonese]
Stop at DoubleTree by Hilton Heyuan to discover the wonders of Heyuan. Featuring a complete list of amenities, guests will find their stay at the property a comfortable one. All the necessary facilities, including 24-hour room service, 24-hour security, taxi service, private check in/check out, 24-hour front desk, are at hand. Guestrooms are designed to provide an optimal level of comfort with welcoming decor and some offering convenient amenities like television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning. Recuperate from a full day of sightseeing in the comfort of your room or take advantage of the hotel's recreational facilities, including fitness center, sauna, outdoor pool, indoor pool, spa. Friendly staff, great facilities and close proximity to all that Heyuan has to offer are three great reasons you should stay at DoubleTree by Hilton Heyuan.
Where you'll be sleeping
46 m²
King Executive Room
1 king bed
58 m²
King Deluxe Executive Room
1 king bed
70 m²
King Premier Executive Room
1 king bed
92 m²
KING ONE BEDROOM SUITE
1 king bed
58 m²
King Deluxe Room
1 king bed
46 m²
DoubleTree King Guest Room
1 king bed
46 m²
Twin Executive Room
2 single beds
138 m²
Presidential Suite
1 king bed
46 m²
King Accessible Room
1 king bed
46 m²
DoubleTree Twin Guest Room
2 double beds
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